Testimonials
" Dear Joanne I know some time has elapsed since the sale of my property but I wanted to wait for the dust to settle to write this letter. Firstly, I want to say thank you to you and all of your staff for the most professional way the whole thing was managed. We know that this was not a normal property sale with no hang-ups. The way you dealt with a next-door neighbour who was, at times, extremely hard to handle and your sheer intent to keep me in the loop at all times was commendable. You knew that this was all new to me and that I would have followed your advise but your Jenman creed of informing your seller of all possible outcomes is so good that I felt important always. You allowed me to gain confidence as time went on. So much so that I was able to consult my solicitor and start the proceedings regarding the encroachment. Secondly, I felt that you got to know what type of a person I was and that I would like the buyers to be treated with respect and understanding as well. However, this also is something you do automatically in Romano Real Estate. I would not have been able to keep smiling at times with a certain potential buyer, or two, but you did. Always telling the buyers that you were working in my best interest to get the best possible price for me again, giving me confidence in my decisions. Then, after all of the letters to and from the Solicitors, the way is clear. No delays, Signed, sealed and most of all cash money delivered. To say I am thankful is an understatement Jo. No more anxiety, just sheer relief. Lastly, I would like to take this opportunity to say your professionalism is REAL, your knowledge of the Industry is REAL and should I, at some time in the future, require the services of an ESTATE AGENT, you will be hearing from me. Anyone who will listen is now hearing the virtues of the Jenman System of Real Estate as well. So, Joanne, on behalf of my children and me, a big thanks and I hope we can always remain friends and perhaps, one day, do business again. HAPPINESS IS HAVING ROMANOS AS YOUR REAL ESTATE AGENT. Yours faithfully, Betty Hunt. "
"“I want you to know how very pleased I am with the sale of my old home at Westcourt. You achieved an excellent price, in a very short time and with no hassles whatsoever. A perfect result instead of a worrisome chore. Your professionalism and enthusiasm served me very well and I believe I could not have chosen a better agent. Your method of managing the sale was completely to my liking ie first ensuring buyers’ viability, no unnecessary open times or outlays, commonsense advertising and a guarantee re costs.” "
"“Dear Joanne I would just like to thank you and your staff for all the work that you’ve done in selling my parent’s property recently. It has been a difficult time for me with both my parents passing away this year but you took the added burden of selling their house off my hands. After an inspection, Tom took me through the process that he would use in selling the property and how he would act on my behalf. I was hesitant at first in trusting you because I was leaving my parent’s life savings in the hands of another person. I had heard of so many stories of people trying to sell their properties and not hearing from their agent for weeks. Then they’re disappointment with the price that they finally get and the whole experience is expensive and distasteful. ”I was assured that you would work long and hard for me and would put my priorities upmost when negotiating with potential buyers. He kept me informed every step of the way and only came back to me once with a signed contract you thought I would be happy with. Happy was an understatement. I was ecstatic when I saw the contract. The price achieved was well above the price I expected. The property was settled earlier this week and I couldn’t be happier. Tom and Romano Real Estate were very professional in their mannerisms and made selling the property so easy. I’ve told all my friends and work colleagues about it and I just can’t get over what an excellent job you’ve done. Thanks Romano Real Estate and thanks Tom.” "